Effective Date:24 June 2026

Welcome to TWOJEYS. These Terms & Conditions govern your access to and use of our website and services. By using this website or placing an order, you agree to comply with the terms below.

1. General Use

By accessing this website, you agree to:

  • Use the website only for lawful purposes
  • Provide accurate and complete information when placing orders
  • Not misuse, interfere with, or attempt unauthorized access to the website or services

We reserve the right to restrict access or refuse service where misuse is identified.

2. Products & Availability

We make reasonable efforts to ensure that product descriptions, images, availability, and pricing are accurate.

However:

  • Product availability may change without notice
  • Minor variations in appearance may occur depending on screen settings
  • Errors may occasionally occur and may be corrected without notice

We reserve the right to discontinue products at any time.

3. Orders & Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to cancel or refuse orders where:

  • Payment authorization fails
  • Product availability changes
  • Pricing or listing errors occur
  • Fraudulent, suspicious, or unauthorized activity is identified

If payment has already been processed, an approved refund will be issued.

4. Pricing & Currency

  • Prices are displayed in the applicable store currency unless stated otherwise
  • Shipping charges and applicable taxes are calculated during checkout
  • Prices may change without prior notice

5. Payments

All transactions are securely processed through authorized payment providers.

Customers agree to provide valid billing and payment information.

Orders may be subject to payment verification.

6. Shipping

Shipping and delivery terms are governed by our Shipping Policy.

Estimated delivery dates are provided for convenience and are not guaranteed.

7. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Customers should review that policy before making purchases.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Text
  • Images
  • Graphics
  • Logos
  • Product content
  • Website design

is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, or commercial use is prohibited.

9. Limitation of Liability

To the extent permitted by applicable law, TWOJEYS is not responsible for:

  • Indirect or incidental damages
  • Delivery delays caused by carriers
  • Customer-submitted information errors
  • Temporary website interruptions

10. Third-Party Services

Our website may include third-party services or links.

We are not responsible for third-party content, policies, or operations.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes become effective upon publication on this page.

12. Contact Information

TWOJEYS
Rambla de Catalunya, 42, 42
Eixample, 08007
Barcelona, Spain

📧 Email: support@twojeys.net

Business Hours:
Monday – Friday: 09:00 AM – 06:00 PM