Effective Date: 24 June 2026

At TWOJEYS, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely via third-party providers)

Automatically Collected Information

  • IP address
  • Device and browser information
  • Website usage data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve website performance and user experience
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

3. Payment Security

All payments are processed through secure encrypted payment gateways.

TWOJEYS does not store or have access to your full payment card details.

4. Cookies

We use cookies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze traffic and performance

You may disable cookies in your browser settings, but some features may not work properly.

5. Sharing Information

We do not sell or rent personal data.

We may share limited data with trusted third parties, such as:

  • Payment processors
  • Shipping and logistics providers
  • IT and hosting services
  • Fraud prevention partners

6. Data Protection

We implement reasonable security measures to protect your personal data from:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no system is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

TWOJEYS
Rambla de Catalunya, 42, 42
Eixample, 08007
Barcelona, Spain

📧 Email: support@twojeys.net

Business Hours:
Monday – Friday: 09:00 AM – 06:00 PM